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Current Status

V2.6.1.0

Down

V2.6.1

Down

V2.6.1

Down

Open Issues

Unable to connect to Hub


Posted August 20, 2020, 9:00 AM EST

There is a current on-going issue with v2.6.1 that is preventing players from loading into the Hub. A 'Lost Connection to Room' screen will appear, kicking players back to the main menu. This occurs intermidently throughout the day. We are working on a fix to resolve this issue.

Book Covers & Descriptions are not loading in Book Podiums


Posted August 19, 2020, 9:00 PM EST

There is a current minor issue with v2.6.1 (web browser build ONLY) that is preventing book covers & book details to load in most book podiums. Players are still able to read the book excerpts, and listen to audio excerpts. We are working on a fix to resolve this issue.

Platforms affected: Web

Resolved Issues

iOS App Unable To Load


Posted April 28, 2020, 3:00 PM EST

There is a current issue with v2.4.1. that is preventing the app from loading. If you have not yet updated to this version, do not update. For players who have already updated to this version, we are working on a fix to resolve this issue.

Resolved: April 28, 2020, 2:30 PM EST

Platforms affected: iOS

iOS minigames unable To Load


Posted April 27, 2020, 4:00 PM EST

There is a current issue that sometimes prevents minigames from loading. We are working on a fix to resolve this issue.

Resolved: April 28, 2020, 2:30 PM EST

Platforms affected: iOS

Platforms Running On Different Versions


Posted April 28, 2020, 3:00 PM EST

Platforms that are running on different versions caused mobile and web players to play on separate servers. A new web build is required for a fix.

Resolved: April 28, 2020, 2:30 PM EST

All platforms are now running on version 2.4.1.0 to allow players to interact with the same servers.

Platforms affected: Web, iOS, Android