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Home Base Help


General Questions

  • First of all, welcome to Home Base! Home Base is your destination for your favorite books, characters, games. Express yourself by creating your own comics, writing your own fanfics and RP’s, or creating polls. Meet up with fellow fans and make new friends as you explore islands from the books you love.
  • Tons of stuff! You can:
    • Play minigames and map games
    • Chat with your friends
    • Explore different islands, each unique to their story
    • Read or listen to book excerpts
    • Browse the Newsfeed for writing or creative inspiration
    • Write your own RPs or Fics
    • Create your own comics with art from some of your favorite series
    • Share and cast your vote in polls
  • In order to chat, view the newsfeed, and participate in multiplayer map games, you will need a consistent internet connection. If you don't have an internet connection, you can play an offline version of Home Base by entering guest mode. Please note that if you do decide to play offline, you will be logged out of your current account and will need to go through the tutorial again as if you were a new player.

Navigation

  • Mobile: Tap to move. You can tap on a location to move directly there or hold down and move your finger to walk around.
  • Web: Use your mouse to move. You can either click on a location to move directly there or click and hold down to walk around.
  • Map Icon: This will show you an overview of the island you’re on and key points of interest
  • Travel Icon: This will bring up the World Map where you can choose which island to travel to
  • Calendar Icon: This is the Events Calendar where you can see all of the upcoming events
  • Games Icon: This is a list of all the minigames you can play
  • News Icon: This opens up the Newsfeed where you can see the latest and greatest posts and create your own text posts and comics
  • Settings Icon: This is where you’ll be able to create or join a different room, adjust the music and SFX, enable or disable chat, get help, and view credits
  • Menu: This will bring you back to the main menu
  • You can see all the islands you can travel to in Home Base by clicking on the World Map. The World Map will bring up all of the islands you can travel to. At the end of the World Map are Link Islands which will direct you out of Home Base to a separate app. Tap or click on an island and it will provide you with 2 options: Travel or Room.
    • Travel: Press this to visit X island
    • Room: Allows you to create your own room. For more details, see “What is a room and how can I create one?”

Player Information

  • You can earn tokens by:
    • Playing minigames and scoring well enough to earn a star or a medal
    • Playing map games
    • Leveling up
    • Earning trophies
    • Riding the slide
  • You level up by earning experience points (XP). XP can be earned by:
    • Playing minigames and scoring well enough to earn a star or a medal
    • Playing map games
    • Earning trophies
    • Riding the slide
  • All items can be purchased from the Shop on the second level of The Hub. If you’re on a different island, you can purchase items from that book series on that island’s shop.

Minigames & MapGames

  • There are two different kinds of games in Home Base: minigames and map games.
    • Minigames are single-player games where you can finesse your skills to earn rewards like tokens and XP. Some minigames have leaderboards, too - try and see if you can get your name up on one of them!
    • Map games are multiplayer games where you work either collaboratively or competitively with other players. When you finish playing a map game, you’ll earn tokens and XP.
  • You can play a minigame by tapping on the minigame icon (shaped like a game controller) in the menu on the right-hand side. This will pull up the Minigames Menu where you can select a minigame to play. You can also play a minigame by walking around until you find a minigame portal, which is an entryway that’s swirling and brightly colored. Tap on the portal to start playing that portal’s minigame.
  • You can check when upcoming map games will take place by looking at the Event Calendar. To take part in a map game, you can click the “JOIN” button in the Event Calendar when it becomes active, or talk to the NPC that is hosting the map game. You can also join via the notification that pops up before a map game starts.
  • The Game of the Day is a randomly chosen minigame that grants double rewards (tokens and XP) upon completion. The Game of the Day lasts for 24 hours and is reset to a new minigame at 4AM EST. There is no limit to the number of times you can play the Game of the Day.

Communicating

  • The Newsfeed is Home Base’s creativity space. Here, players are able to express themselves through writing and art. Players can write original stories, roleplays, and fan fictions using text posts. They can also create comics using stickers and background art from the many brands represented in Home Base. Players can also get inspired by the community by browsing the Newsfeed to read and view posts created by other players. All content that appears on the Newsfeed has been viewed and approved by our moderation team.
  • In the chatbox you may notice that there are 2 different tabs you can switch between: Global and Local. Global chat includes all chat messages occurring in the game. Local chat is filtered to show you messages from only the people who are in the same room as you, to make it easier to talk and roleplay. (For more information about rooms, see “What is a room and how do I create one?”) All chat messages are run through our filter to ensure your safety.
  • You can see all the islands you can travel to in Home Base by clicking on the World Map. The World Map will bring up all of the islands you can travel to. At the end of the World Map are Link Islands which will direct you out of Home Base to a separate app. Tap or click on an island and it will provide you with 2 options: Travel or Room.
  • Travel: Press this to visit X island
  • Room: Allows you to create your own room. For more details, see “What is a room and how can I create one?”
  • A room is a copy of a location in Home Base. When you enter the game, you enter into the first room that has space for players (each room is capped at 20 players, including yourself). In this room, if you filter the chat to only Local Chat, you’ll only see messages from the other players in the same room as you.
  • You can create a new room by going into the Settings and clicking on the “Change” button. You will now see a list of the different active rooms in the game. Click on “New Room” to create a new room. You can also go to the Travel Map and click on an Island; you’ll see two options: Travel and Settings.
  • You can create a new room in the settings button here as well.
  • If you want, you can also choose to play offline in this menu.

Accounts/Login

  • To log in to Home Base, you must have a Scholastic Kids account. Click on the “Play” button and you will be prompted to sign in using your Scholastic Kids account username and password.
  • Web
    • 1. Open the Menu at the top of the web page
    • 2. Click on "Register"
    • 3. Follow the steps to select a username
    • 4. Enter in an email address, and set up a password
    • 5. Click "Register!" and you're all set!
  • You can now go to the Home Base game page by either clicking the "Play Now!" button at the top of this page, or go to scholastic.com/homebase
  • Mobile
    • 1. Download the Home Base app from the Apple App Store or Google Play Store
    • 2. Open the Home Base app when it's finished downloading
    • 3. Tap on "Play" in the main menu
    • 4. Tap on "Register"
    • 5. Pick your username
    • 6. Enter in an email address, and set up a password
    • 7. Tap "Register User" and you're all set
  • To recover your username or password, click on the “Forgot Password” link on the Sign In page. You will then be directed to enter the email address you used to register for the site. An email will be sent to you with your account information.
  • Please email kidsonline@scholastic.com if you did not receive your reset password email.
  • While we have a lot of ways we can keep you safe in Home Base, there are a few steps you can take yourself as players in an online game.
  • Be careful with personal information: You shouldn’t share information that could tell someone where you are or how to find you in real life.
  • Don’t be afraid to let a parent, mod, or other trusted adult know if another player makes you feel uncomfortable or acts inappropriately.
  • Never share your password!
  • Tips
    • When making password, choose words that are hard to guess
    • Use combination of capitals and numbers
    • Protect your password and never give it to anyone
  • If your account is banned, you won't be able to log into your account and play Home Base. You are prevented from accessing the entire game, including the Newsfeed.
  • A guest account is not able to access the community features available in Home Base. These community features include:
    • Meeting other players
    • Using the Newsfeed: viewing and creating posts including discussions, comics, polls, and more
    • Participating in multiplayer map games
  • In addition, guest accounts do not transfer game progress between devices.

Moderation & Safety

  • We take the safety of our community incredibly seriously. These are the safety measures we have here:
    • Chat Filter: All messages in the chat run through our strict chat filter, which blocks inappropriate and rule-breaking messages. We continuously update the filter to stay up-to-date with current slang or subversions. While all chats run through the filter, it is always possible for something that is offensive to a player to slip through. We do our best to limit this possibility.
    • 24/7 Human Moderation: We have a team of trained human moderators who watch the chat and approve/reject posts in the Newsfeed. In the case of a player being mean or acting not in the spirit of the community, they will step in and warn or mute a player.
    • Reporting Posts: If you see a post that made it through to the Newsfeed that you think shouldn’t have, you can report it. Moderators will check the reports and look more closely at the context of the post to make a decision on whether it should have been approved or not.
    • Turn Off Chat: If you would prefer your child not to have access to the chat, you can simply turn the chat off in our Settings menu. They won’t see the chat or be able to chat.
    • Banning/Reporting: When necessary, Scholastic moderators are able to ban users who are not abiding by our community rules.
    • We’ll do our utmost to make sure Home Base is a safe and friendly environment suitable for all ages.
  • Mod stands for “moderator” and they are the folks keeping Home Base a safe environment. When a player tries to break the rules or acts inappropriately, they’ll warn and potentially mute the player. Admins work on the game, and spend time in Home Base to chat with players so we can learn how to make the game even better. They also run events from time to time. Please listen to and respect the mods and admins - we’re here to keep the game fun and safe!
  • All mods and admins are adults who work for Scholastic. Their usernames will always have “mod” or “admin” in it so that you know who they are. Mods and admins hang out in the chat sometimes - even though we’re responsible for the rules, we don’t bite, we swear! We’re nice and are available to answer questions, play games, and introduce you to the world of Home Base.
  • If you see a post that made it through to the Newsfeed that you think shouldn’t have, you can report it by selecting the ‘REPORT’ button in that post. Moderators will check the reports and look more closely at the context of the post to make a decision on whether it should have been approved or not.
  • If you would prefer your child not to have access to the chat, you can simply turn the chat off in our Settings menu. They won’t see the chat or be able to chat.
  • While we have a lot of ways we can keep you safe in Home Base, there are a few steps you can take yourself as players in an online game.
    • Be careful with personal information: You shouldn’t share information that could tell someone where you are or how to find you in real life.
    • Don’t be afraid to let a parent, mod, or other trusted adult know if another player makes you feel uncomfortable or acts inappropriately.
    • Never share your password!
  • You can read more about our community rules here.

Customer Support

  • If you have any feedback or suggestions for Home Base, please email kidsonline@scholastic.com.
  • If you have a question that wasn’t answered here, please email kidsonline@scholastic.com.
  • If you encounter a bug or a glitch while playing Home Base, please email kidsonline@scholastic.com and include information about what you were doing when you encountered the bug. Remember to include details about the device you were using while playing Home Base.
  • Google Chrome: You can find your log files by pressing COMMAND + SHIFT + I (if you are on a PC or windows computer) buttons or COMMAND + OPTION + I (if you are on a Mac) buttons at the same time. A window will pop up with the following tabs at the top: Elements Console Sources Network and more. Click on the “Console” tab. This is where you’ll find your log files. Go ahead and select all that text, copy it, and send it over to us.
  • Firefox: You can find your log files by pressing COMMAND + SHIFT + I (if you are on a PC or windows computer) buttons or COMMAND + OPTION + I (if you are on a Mac) buttons at the same time. A window will pop up with the following tabs at the top: Inspector Console Debugger Network and more. Click on the “Console” tab. This is where you’ll find your log files. Go ahead and select all that text, copy it, and send it over to us.
  • Your log files help us to pinpoint exactly what the issue is that cause you to see a bug or glitch in the game. Our developers will be able to look into the code to fix it!

Troubleshooting

  • The chat has an automated filter that will block certain words that break the rules or that it doesn’t understand. Things like spelling mistakes and unusual vocabulary are often filtered even if they don’t break a rule. We constantly update the filter to better understand the way our community speaks.
  • If something you’ve said was filtered, please don’t attempt to get around it with tricks or subversions. Repeated attempts of that will result in a warning or mute.
  • All submissions to the Newsfeed are checked by human moderation before being posted. It may take some time for your post to be approved, especially during peak hours. If your post is not approved, it likely did not follow our community rules.
  • The most common reasons we see for a post being rejected are: personal information such as your birthday or full name, and overly explicit violence in your stories. Please read through the rules and if you still have questions you can ask us for more details.
  • If you are experiencing technical difficulties, please email kidsonline@scholastic.com and include information about the issues you faced, including the details about the device that you are using to play Home Base.
  • If you do not receive your reset password email, please contact us at kidsonline@scholastic.com.
  • If you encounter a bug or a glitch while playing Home Base, please email kidsonline@scholastic.com and include information about what you were doing when you encountered the bug. Remember to include details about the device you were using while playing Home Base.